FAQs

Do you accept returns?  

No. All orders will be hand made so favors will not be glued and cut precisely the same. 

When will I receive my items?  

All orders will ship out within 2-3 business days before the requested event date.  

What If I Have Missing Items?  

If something is still missing, please contact us immediately.  

How to place in order for favors?  

First, you will pick the items you want as a favor then you will purchase those items. Next, you will fill out the Design Favors Form with all the information needed to complete the order. Finally, submit the inform to start process.   

Will I get to see the design before the treats are printed?  

Yes, I will send you a mockup of one of the favors so may review and approve the design before favors are print.   

Do you ship your custom favors out?  

Yes, I can ship the favors anywhere in the USA as of now.   

If I change my mind on the design/theme after submitting the inform. Can I change it?  

Yes, you will be able to change the theme up to 24 hours after you submit Design Favors Form to have the theme/ design change. After 24 hours, it will be a fee of $15.00 to change your theme/ design. If I already printed the items, you will not be able to change it at that point.   
  

I do not see the flavors I would like to order. What can I do at this point?  

You would order the item on the website and on form place your request on the item you are looking for exactly. Example: If you would like to order Doritos Chip bag, but you do not see the Cool Ranch Doritos flavor to pick. At that point, you would order the Nacho Cheese flavor and in the Design Favors Form you will state you will want the Cool Ranch Doritos.   

If I have allergies to the flavors that are listed, can I change it for something else or a different type of treat?  

Yes, you can change the flavors by informing me of the item you would like instead. Also, if you want something with less sugar or salt just let me know in the Design Favors Form order form or by email. 

 

Will I be able to Pick up favors? 

Yes, you will be able to pick up the favors only in Ruskin, FL area. At the checkout you will select Pick up and it will take off the shipping cost. If shipping cost is removed and you will need the item ship. You will have to pay for the shipping at that time.